> ## Documentation Index
> Fetch the complete documentation index at: https://help.alk.work/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to the ALK Knowledge Base

> Documentation for ALK, Wamiri's intelligent operations platform

ALK is Wamiri's intelligent operations platform for emerging and high-growth markets. It helps finance, operations, and IT teams automate mission-critical work using AI — including document intelligence, analysis, and workflow automation.

This knowledge base covers how to set up integrations, run built-in workflows, use ALK's core features, manage your workspace, and get help when something goes wrong.

<CardGroup cols={2}>
  <Card title="Connect Acumatica" icon="plug" href="/getting-started/connect-acumatica">
    Set up your Acumatica integration to unlock connected reconciliation and Pulse widgets.
  </Card>

  <Card title="Run a Reconciliation" icon="scale-balanced" href="/workflows/reconciliation-guide">
    Match your bank transactions against your General Ledger step by step.
  </Card>

  <Card title="Set Up a Workflow" icon="diagram-project" href="/workflows/setting-up-a-workflow">
    Learn the general pattern for creating sessions, uploading documents, and running any workflow.
  </Card>

  <Card title="Understand Roles & Access" icon="user-shield" href="/admin/understanding-roles-access">
    Learn how entities, workspaces, and roles control who can do what in ALK.
  </Card>
</CardGroup>

## What's in this knowledge base

* **Getting Started** — one-time setup steps like connecting Acumatica.
* **Workflows** — how reconciliation and custom workflows work, plus every prebuilt workflow application (Equity Mortgage, Deal Screening, FNOL, Motor Claims, and more).
* **Features** — Chat, Analyst, Pulse, and Knowledge.
* **Integrations** — what's available and how to manage connections.
* **Admin & Workspace** — roles, access, inviting teammates, and workspace setup.
* **Support** — how to get help, what to check before escalating, error reference, FAQs, and platform status.

## Need help?

If you run into issues, contact the Wamiri support team at [support@wamiri.com](mailto:support@wamiri.com). Include what you were trying to do, what happened instead, any error messages, and the steps you've already tried.