> ## Documentation Index > Fetch the complete documentation index at: https://help.alk.work/llms.txt > Use this file to discover all available pages before exploring further. # ALK Platform Status > Current status of ALK platform components This page shows the current status of the **ALK platform**. For help, contact [support@wamiri.com](mailto:support@wamiri.com). ## Current status **Overall:** All systems operational | Area | Component | Status | Notes | | ------------ | ------------------------------ | ----------- | ------------------------------------------------------------------ | | Core | ALK Web App | Operational | | | Core | Authentication (Login) | Operational | | | Core | File upload | Operational | Uploading documents used across Knowledge and Workflows. | | Core | Integrations (connections) | Operational | Connecting and authorizing third-party integrations. | | Features | Chat | Operational | Used to query connected integrations, uploaded sources, and files. | | Features | Analyst | Operational | | | Features | Pulse | Operational | | | Features | Knowledge | Operational | | | Features | Knowledge search | Operational | Search and retrieval across knowledge sources. | | Workflows | Workflow runner ("Run" button) | Operational | Starts extraction and processing. | | Workflows | Extraction to columns | Operational | Document extraction into structured fields. | | Workflows | AI reasoning and decisioning | Operational | | | Workflows | Equity Mortgage | Operational | | | Workflows | Reconciliation | Operational | | | Workflows | Deal Screening | Operational | | | Workflows | Custom workflows | Operational | Creating and running custom workflows. | | Integrations | OneDrive | Operational | | | Integrations | SharePoint | Operational | | | Integrations | Google Drive | Operational | | | Integrations | Mono | Operational | | | Integrations | Acumatica | Operational | | | Comms | Notifications | Operational | Email and in-app notifications. | ## Incidents (active) No active incidents. ## Planned maintenance No maintenance currently scheduled. ## Incident history No incidents published yet. ## How to report an issue Email [support@wamiri.com](mailto:support@wamiri.com) with: * A short description of the issue * The time it happened (include your timezone) * The workflow or feature affected (e.g., Equity Mortgage, Analyst) * Any error messages * Steps to reproduce * Screenshots or recordings (if available) ## Status definitions * **Operational**: Service is working normally. * **Degraded performance**: Service is working but slower or with limited functionality. * **Partial outage**: Some users or key actions are failing. * **Major outage**: Service is unavailable for most users.