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Overview

Motor Claims is a workflow for motor own-damage accident claims intake, field extraction, document completeness checking, and registration eligibility determination so claims teams can register valid claims quickly and route exceptions for follow-up. It supports early-stage motor claims handling — policyholder/claimant capture, incident and vehicle detail extraction, evidence validation, document completeness checks, and a clear registration decision — in one streamlined workflow. What you get: a structured table of extracted motor claim fields you can review, edit, and export.
To set up the workflow (creating sessions, uploading documents, running a workflow, and exporting), see Setting Up a Workflow for a comprehensive guide.This page focuses on what’s specific to Motor Claims.

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When to use Motor Claims

Use this workflow when you need a consistent first-pass review of motor own-damage accident claims, including:
  • Capturing policyholder and claimant details
  • Logging incident details (date, location, description)
  • Extracting vehicle particulars and repair estimate details
  • Checking evidence quality (photos/videos, visibility, timestamps)
  • Verifying document presence and completeness
  • Determining whether the claim can be registered or is ineligible

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Step-by-step usage

1

Select the template

Navigate to Workflows > Template gallery and select Motor Claims.
2

Upload claim intake documents

Upload claim intake documents (claim form, photos/videos, repair estimate, police report, proof of ownership, driver licence, towing receipt, etc.).
3

Upload policy documents (optional)

Upload policy schedule/certificate and any endorsements to support verification.
4

Run the workflow

Click Run to begin extraction and checks.
5

Review extracted fields

Review extracted fields and edit anything that is incorrect.
6

Export results

Export results (CSV or Excel) for claims processing and reporting.

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Inputs

  • Required: access to alk.wamiri.com
  • Required: stable internet connection
  • Required documents: motor claim intake materials and incident evidence (as available)
  • Optional: policy schedule/endorsements, prior correspondence, additional estimates/quotations

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What’s specific to Motor Claims

  1. Document completeness drives registration. If mandatory documents are missing, record them clearly and set the registration decision accordingly.
  2. Photo quality checks reduce back-and-forth. Flag cases where the registration number is not visible, damage areas are unclear, or timestamps are missing.
  3. Eligibility is a decision, not a note. Use Registration Decision, Ineligibility Category, and Specific Flags to make outcomes auditable and easy to route.

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Standard fields (default columns)

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Customising Motor Claims columns

You can tailor columns to match your motor claims checklist.
  • Add columns for excess/deductible, adjuster assignment, workshop inspection date, third-party involvement, and next action owner.
  • Rename columns to be explicit (for example, “Estimated claim amount (₦)” or “Date of loss (DD/MM/YYYY)”).
  • Keep column names clear and unambiguous to improve extraction quality.

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Important Notes

  • Always validate policy number, vehicle registration, and claimant details against internal systems.
  • If a field is consistently wrong, simplify the column name or add a short instruction to the column prompt.
  • Use the completeness and decision fields to drive prompt follow-up and avoid downstream delays.

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Need help?

If you run into issues, contact the Wamiri support team at support@wamiri.com. Include:
  • What you were trying to do
  • What happened instead
  • Any error messages
  • Steps to reproduce
  • Screenshots or recordings (if available)